This qualification reflects the role of individuals in a variety of information and communications technology (ICT) roles who have established specialised skills in a technical ICT function.

Individuals in these roles carry out moderately complex tasks in specialist fields, working independently, as part of a team or leading deliverables with others. They may apply their skills across a wide range of industries, business functions and departments, or as a business owner (sole trader/contractor).

This qualification will be delivered over 78 weeks, including 60 weeks of training and assessment spread over 6 terms of 10 weeks each and 18 weeks of holidays.

This program is a mixed mode delivery, 14 hours in the classroom and 6 hours online training per week through a Learning Management System (LMS).

Australian Global College has the following entry requirements:

Domestic students must:

  • Be at least 18 years of age.
  • Have completed Year 12 or equivalent.
  • Participate in a course entry interview to determine suitability for the course and student needs.
  • Have language, literacy, and numeracy (LLN) skill sufficient to complete the course, for example, to read materials relevant to the course, participate in discussions and roleplays and apply numerical concepts such as time management. This will be tested through a LLN assessment as part of the course entry process. Students will need to achieve ACSF level 2 for reading, writing, numeracy, and oral communication to enter the course.

All students are required to participate in an interview with the Academic Manager or their delegate to check their suitability & capacity to undertake the course. The interview may be in person or via the phone/skype.

Students require reasonable levels of fitness to work as a beauty therapist as the work typically involves a range of physical movements, including bending and stretching and long periods of standing.

Potential employment options are in a range of IT related roles.

Students who complete this course may wish to continue their education into a range of advanced diploma qualifications such as the ICT60220 Advanced Diploma of Information Technology.

Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees, as well as the duration of the course.

This process is outlined in Australian Global College Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures.

IT Office Manager
General Application Support Officer


BSBCRT512 Originate and develop concepts Core
BSBXCS402 Promote workplace cyber security awareness and best practices Core
BSBXTW401 Lead and facilitate a team Core
ICTICT517 Match ICT needs with the strategic direction of the organisation Core
ICTICT532 Apply IP, ethics and privacy policies in ICT environments Core
ICTSAS527 Manage client problems Core
ICTNWK529 Install and manage complex ICT networks Group A elective
ICTNWK536 Plan, implement and test enterprise communication solutions Group A elective
ICTNWK540 Design, build and test network servers Group A elective
ICTNWK546 Manage network security Group A elective
ICTICT443 Work collaboratively in the ICT industry Group O elective
BSBPMG537 Manage project procurement Group O elective
BSBPMG532 Manage project quality Group O elective
ICTSAD509 Produce ICT feasibility reports Group D elective
ICTICT518 Research and review hardware technology options for organisations Group O elective
ICTIWEB518 Build a document using extensible markup language Group I elective
ICTICT526 Verify client business requirements Group O elective
ICTICT523 Gather data to identify business requirements Group O elective
BSBPMG536 Manage project risk Group O elective
ICTSAD508 Develop technical requirements for business solutions Group D elective

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