This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

This qualification will be delivered over 52 weeks, including 38 weeks of training and assessment 6 weeks workplacement spread over 4 terms of 11 weeks each and 8 weeks of holidays.


To achieve this qualification, the candidate must complete a minimum of 120 hours of work placement as detailed in the Assessment Requirements of the units of competency. AGC requires the student to complete 135 hours of work placement at an accredited aged care facility.

This program is a mixed mode delivery, 22.5 hours which includes Classroom training hours 395 hrs, Structured self-study 274.5 hours, Assessment hours 185.5 in the classroom and 5  self-study hours per week and 135 hours of work placement.

Australian Global College has the following entry requirements:

 Students must:

  • Be at least 18 years of age and have completed Year 10 or equivalent
  • Participate in a course entry interview to determine suitability for the course and student needs

Language, literacy, and numeracy (LLN) skill sufficient to complete the course, for example, to read materials relevant to the course, participate in discussions and roleplays and apply numerical concepts such as time management.

Upon successful completion of this qualification, students will be able to continue their Career Pathway into:

  • Diploma of Community Services
  • Diploma of Nursing
  • Enrolled Nursing
  • Endorsed Enrolled Nursing

Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course.

This process is outlined in Australian Global College Student Enrolment and

Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures.

The work placement will be organised, facilitated and supervised by AGC with its industry partners. AGC requires students to complete 135 hours of work placement.

Personal Care Worker Residential Care Worker
Day Activity Worker Care Team Leader
Hostel Supervisor Accommodation Support Worker
Assistant Hostel Supervisor Program Co-coordinator – Social programs
Care Supervisor Support Worker
Community Program Coordinator Personal Care Giver


CHCADV001 Facilitate the interest and rights of clients Core
CHCAGE001 Facilitate the empowerment of older people Core
CHCAGE003 Coordinate services for older people Core
CHCAGE004 Implement interventions with older people at risk Core
CHCAGE005 Provide support to people living with dementia Core
CHCCCS006 Facilitate individual service planning and delivery Core
CHCCCS011 Meet personal support needs Core
CHCCCS023 Support Independence and wellbeing Core
CHCCCS025 Support relationships with Carers and families Core
CHCDIV001 Work with diverse people Core
CHCLEG003 Manage legal and ethical compliance Core
CHCPAL001 Deliver care services using a palliative approach Core
CHCPRP001 Develop and maintain networks and collaborative partnerships Core
HLTAAP001 Recognise healthy body systems Core
HLTWHS002 Follow safe work practices for direct client care Core
HLTPS006 Assist clients with medication Elective
HLTPS007 Administer and monitor medications Elective
HLTAID003 Provide first aid Elective
Enrolment Fee: $300.00 (non-refundable)
Tuition Fee: $14,200.00
Material Fee: $450.00


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